Privacy Policy

Last updated: 2/4/2026

Welcome to Chroma (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

  • Participate in promotions or surveys

This information may include:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information

  • Order history

We may also automatically collect certain information when you visit our site, such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer service

  • Send order confirmations and updates

  • Improve our website and services

  • Personalize your shopping experience

  • Send marketing communications (with your consent)

  • Prevent fraud and enhance security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties who help operate our business, such as:

  • Payment processors

  • Shipping providers

  • Email marketing platforms

  • Website hosting services

  • Analytics providers

These third parties are required to protect your information and only use it for authorized purposes.

We may also disclose information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic

  • Improve functionality

  • Provide relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing

To exercise your rights, contact us at:

[Insert contact email]

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

9. Children’s Privacy

Chroma does not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Chroma
Email: chromabuds@gmail.com