Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Some products may be offered as pre-order. Pre-order items require additional production time, which will be clearly stated on the checkout page at the time of purchase.
Shipping Time & Rates
Shipping times and costs vary based on your location and the shipping method selected at checkout.
Estimated delivery times:
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United States: 7–15 business days
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International orders: 7–15 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–72 hours to update after shipment.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes imposed by your country. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
Lost or Delayed Shipments
If your order is delayed or appears lost, please contact us at chromabuds@gmail.com and we will assist you as quickly as possible.
Contact Us
For any shipping-related questions, please contact us at:
chromabuds@gmail.com